COVID-19 UPDATE
Covid-19 Update
Challenge Rafting's highest priority is the safety and wellbeing of our customers, staff, suppliers, and community. The Covid-19 situation is ever-changing, and we are guided by our national authorities, including The Ministry of Health, to ensure that we provide the safest means of operating within the traffic light system.
Our Covid-19 customer requirements under the Traffic Light system:
What to expect at Red:
- Mandatory wearing of face coverings when inside our premises. You do not need to wear a face mask outdoors and on the raft.
What to expect at Orange:
- Mandatory wearing of face coverings when inside our premises. You do not need to wear a face mask outdoors and on the raft.
What to expect at Green:
- There are no restrictions.
Our Covid-19 Conditions & Cancellation Policy
If you cannot travel because you are directly impacted by Covid-19 you will be offered the option to reschedule your booking or receive a full refund.
If you are not vaccinated and have a booking with us, you are welcome to reschedule to a later date (once you are fully vaccinated), or we will provide you with a full refund.